"You’re an ugly, mean and nasty person—It’s an irrefutable law of human nature that attractive people are always going to have advantages over those lacking physical beauty. Now, the best of all is to be both pleasant and lovely. One can get away with being a bitch if she’s also pretty. Conversely, one can also get away with being ugly as a troll, if she’s also pleasant. But one thing no one can ever get away with is being both ugly AND mean."